Refund policy

Return & Refund Policy

At Gleam Detail Supply, we stand behind the quality of every product we carry. Please read our return policy carefully before purchasing.

Detailing Chemicals Due to the nature of chemical products, opened or used items are not eligible for return. If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.

Unopened chemical products in original, sealed packaging may be returned within 30 days of purchase for a full refund or exchange.

Tools & Equipment Tools and equipment (foam cannons, applicators, etc.) may be returned within 30 days of purchase in unused, original condition. Items showing signs of use may be eligible for exchange or store credit at our discretion.

Damaged or Defective Items If your order arrives damaged or defective, contact us within 7 days at [your email] with a photo of the issue. We'll send a replacement or issue a full refund — no return shipping required.

How to Start a Return Email us at [your email] with your order number and reason for return. We'll respond within 1–2 business days with next steps